Privacy Policy

Last updated: April 06, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
Application refers to Logitrack, the software program provided by the Company.
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Privacy Policy) refers to Tallstone Technologies Pvt Ltd, 1044P, LGF, Sector 47, Gurugram 122018.
Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
Country refers to: Haryana, India
Device means any device that can access the Service such as a computer, a cell phone or a digital tablet.
Personal Data (or “Personal Information”) is any information that relates to an identified or identifiable individual. We use “Personal Data” and “Personal Information” interchangeably unless a law uses a specific term.
Service refers to the Application or the Website or both.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Tallstone, accessible from www.tallstone.in.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device’s unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.

Information Collected while Using the Application

While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

Information regarding your location
Pictures and other information from your Device’s camera and photo library

We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it may be simply stored on Your device.

You can enable or disable access to this information at any time, through Your Device settings.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies We use include beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Where required by law, we use non-essential cookies (such as analytics, advertising, and remarketing cookies) only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies Type: Session Cookies | Administered by: Us Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
Cookies Policy / Notice Acceptance Cookies Type: Persistent Cookies | Administered by: Us Purpose: These Cookies identify if users have accepted the use of cookies on the Website.
Functionality Cookies Type: Persistent Cookies | Administered by: Us Purpose: These Cookies allow Us to remember choices You make when You use the Website, such as remembering your login details or language preference.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.
To manage Your Account: to manage Your registration as a user of the Service.
For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications related to the functionalities, products or contracted services, including security updates.
To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that you have already purchased or inquired about unless You have opted not to receive such information.
To manage Your requests: To attend and manage Your requests to Us.
For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service.

We may share Your Personal Data in the following situations:

With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of our Service, to contact You.
For business transfers: We may share or transfer Your Personal Data in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
With Affiliates: We may share Your Personal Data with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
With business partners: We may share Your Personal Data with Our business partners to offer You certain products, services or promotions.
With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

We apply different retention periods to different categories of Personal Data based on the purpose of processing and legal obligations:

Account Information
- User Accounts: retained for the duration of your account relationship plus up to 24 months after account closure.
Customer Support Data
- Support tickets and correspondence: up to 24 months from the date of ticket closure.
- Chat transcripts: up to 24 months for quality assurance and staff training purposes.
Usage Data
- Website analytics data (cookies, IP addresses, device identifiers): up to 24 months from the date of collection.
- Application usage statistics: up to 24 months.
- Server logs (IP addresses, access times): up to 24 months for security monitoring.

We may retain Personal Data beyond the periods stated above where required by legal obligation, to establish or defend legal claims, at Your explicit request, or due to backup system technical limitations.

When retention periods expire, We securely delete or anonymize Personal Data. Residual copies may remain in encrypted backups for a limited period and are not restored except where necessary for security, disaster recovery, or legal compliance.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of Your jurisdiction.

Where required by applicable law, We will ensure that international transfers of Your Personal Data are subject to appropriate safeguards. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

You may update, amend, or delete Your information at any time by signing in to Your Account and visiting the account settings section. You may also contact Us to request access to, correct, or delete any Personal Data that You have provided to Us.

Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

Comply with a legal obligation
Protect and defend the rights or property of the Company
Prevent or investigate possible wrongdoing in connection with the Service
Protect the personal safety of Users of the Service or the public
Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

GDPR Privacy Rights (European Economic Area & UK Users) GDPR

Applies to: Individuals in the European Economic Area (EEA), Switzerland, and the United Kingdom. If you are located in these regions, the General Data Protection Regulation (GDPR) and applicable national data protection laws grant you enhanced privacy rights described below.

Legal Basis for Processing

We process Your Personal Data only where We have a valid legal basis under Article 6 of the GDPR. The legal bases We rely upon include:

Performance of a Contract (Art. 6(1)(b)): Processing is necessary to provide the Service you have requested or to take steps prior to entering into a contract with you.
Compliance with a Legal Obligation (Art. 6(1)(c)): Processing is necessary for Us to comply with a legal obligation to which We are subject (e.g., financial record-keeping, responding to lawful data requests).
Legitimate Interests (Art. 6(1)(f)): Processing is necessary for Our legitimate interests (such as fraud prevention, service security, and product improvement), where those interests are not overridden by your rights and freedoms.
Consent (Art. 6(1)(a)): Where required by law (e.g., for non-essential cookies, marketing communications), We rely on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

Where We process Special Categories of data (Article 9 GDPR), We will separately identify the applicable condition for processing.

Data Controller

For the purposes of the GDPR, the Data Controller is:

Tallstone Technologies Pvt Ltd
1044P, LGF, Sector 47, Gurugram 122018, Haryana, India
Email: support@tallstone.in

If You are in the EEA or UK and We are required by applicable law to appoint a local representative, We will update this Policy accordingly and provide relevant contact details.

Your GDPR Rights

Subject to applicable law and certain conditions, You have the following rights regarding Your Personal Data:

Right of Access (Art. 15): You have the right to obtain a copy of the Personal Data We hold about You and information about how it is processed.
Right to Rectification (Art. 16): You have the right to request correction of inaccurate or incomplete Personal Data.
Right to Erasure / “Right to be Forgotten” (Art. 17): You have the right to request that We delete Your Personal Data, subject to certain exceptions (e.g., where processing is necessary for legal compliance or the establishment of legal claims).
Right to Restriction of Processing (Art. 18): You have the right to request that We restrict processing of Your Personal Data in certain circumstances, such as while a dispute over accuracy is resolved.
Right to Data Portability (Art. 20): You have the right to receive Personal Data You have provided to Us in a structured, commonly used, machine-readable format, and to transmit that data to another controller, where processing is based on consent or contract and carried out by automated means.
Right to Object (Art. 21): You have the right to object to processing of Your Personal Data that is based on Our legitimate interests, including profiling. Where We process data for direct marketing, you may object at any time and We will cease such processing without requiring justification.
Rights Related to Automated Decision-Making and Profiling (Art. 22): You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects concerning You or similarly significantly affects You, unless exceptions apply.
Right to Withdraw Consent: Where processing is based on consent, You may withdraw that consent at any time without affecting the lawfulness of processing prior to withdrawal.

International Transfers (GDPR)

When We transfer Personal Data from the EEA, UK, or Switzerland to countries not recognised as providing an adequate level of protection, We implement appropriate safeguards such as Standard Contractual Clauses (SCCs) approved by the European Commission, or rely on other transfer mechanisms permitted under Chapter V of the GDPR. You may request a copy of any applicable transfer mechanism by contacting Us.

Data Protection Officer (DPO)

We have assessed whether a Data Protection Officer is required under applicable law. If a DPO has been designated, their contact details will be provided on request by emailing support@tallstone.in.

Right to Lodge a Complaint

If You are in the EEA, you have the right to lodge a complaint with the supervisory authority in your Member State of habitual residence, place of work, or place of an alleged infringement. For UK residents, the relevant authority is the Information Commissioner’s Office (ICO) at ico.org.uk.

Exercising Your GDPR Rights

To exercise any of the rights described above, please contact Us using the details in the Contact Us section. We will respond to your request within 30 days of receipt, as required by the GDPR. In complex or multiple-request cases, We may extend this period by a further two months, and will inform You of any such extension.

We will not charge a fee for handling your request unless it is manifestly unfounded or excessive, in which case We may charge a reasonable fee or decline to act, and will notify You accordingly.

California Privacy Rights (CCPA / CPRA) CCPA / CPRA

Applies to: Residents of the State of California, USA. The California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA) (effective January 1, 2023), grants California residents specific rights regarding their Personal Information. The provisions below apply to the extent We qualify as a “business” under the CCPA/CPRA.

Categories of Personal Information We Collect

In the preceding 12 months, We have collected the following categories of Personal Information as defined under the CCPA/CPRA:

Identifiers: Real name, email address, IP address, device identifiers, account name.
Personal information categories (Cal. Civ. Code § 1798.80(e)): Name, address, telephone number.
Commercial information: Products or services purchased, obtained, or considered.
Internet or other electronic network activity information: Browsing history within Our Service, search queries, interaction data.
Geolocation data: Approximate and/or precise location where You grant permission through Your Device.
Sensory data: Images or photographs uploaded through Our Application with Your permission.
Inferences: Profile data drawn from the above categories to reflect preferences, behavior, and usage patterns.

Sources of Personal Information

We collect Personal Information from the following categories of sources:

Directly from You (e.g., account registration, support requests)
Automatically through use of Our Service (e.g., cookies, usage data)
From Service Providers and business partners

Business or Commercial Purposes for Collection and Use

We collect and use the categories of Personal Information listed above for the business and commercial purposes described in the “Use of Your Personal Data” section above, including: providing the Service, account management, customer support, security and fraud prevention, analytics and service improvement, and marketing communications.

Disclosure of Personal Information

We may disclose Personal Information to Service Providers for business purposes. We do not sell Personal Information for monetary consideration. However, to the extent certain disclosures of data to advertising or analytics partners may constitute a “sale” or “sharing” under the CCPA/CPRA (including for cross-context behavioral advertising), California residents have the right to opt out, as described below.

In the preceding 12 months, We have not knowingly sold or shared the Personal Information of minors under 16 years of age.

Your CCPA / CPRA Rights

California residents have the following rights under the CCPA/CPRA:

Right to Know (§ 1798.100): You have the right to request that We disclose to You:
- The categories and specific pieces of Personal Information We have collected about You;
- The categories of sources from which it was collected;
- The business or commercial purpose for collecting, selling, or sharing it;
- The categories of third parties to whom it was disclosed, sold, or shared.
Right to Delete (§ 1798.105): You have the right to request deletion of Personal Information We have collected, subject to certain exceptions (e.g., completing a transaction, security, legal obligations, free speech).
Right to Correct (§ 1798.106): You have the right to request correction of inaccurate Personal Information that We maintain about You.
Right to Opt-Out of Sale or Sharing (§ 1798.120): You have the right to direct Us not to sell or share Your Personal Information to third parties. To opt out, please contact Us at support@tallstone.in with the subject line “Do Not Sell or Share My Personal Information.”
Right to Limit Use of Sensitive Personal Information (§ 1798.121): To the extent We collect Sensitive Personal Information (as defined by the CPRA, such as precise geolocation), You have the right to limit Our use and disclosure of such information to uses reasonably necessary to perform the Service or as otherwise permitted by law.
Right to Non-Discrimination (§ 1798.125): We will not discriminate against You for exercising any of Your CCPA/CPRA rights. We will not deny You goods or services, charge different prices, provide a different level of service quality, or suggest that You will receive a penalty for exercising Your rights.

Shine the Light

Under California Civil Code § 1798.83 (“Shine the Light” law), California residents who provide Us with Personal Information may request information about any disclosures We have made of that information to third parties for those third parties’ direct marketing purposes during the immediately preceding calendar year. To make such a request, contact Us at support@tallstone.in.

Submitting a CCPA / CPRA Request

To submit a verifiable consumer request, please contact Us by email at support@tallstone.in with the subject line “California Privacy Rights Request.” We will acknowledge receipt within 10 business days and respond to Your request within 45 calendar days. If We require more time (up to 90 days), We will inform You in writing.

We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf, subject to verification of the agent’s authority.

You may make a verifiable consumer request for access or data portability twice within any 12-month period.

California Online Privacy Protection Act (CalOPPA) CalOPPA

Applies to: Operators of commercial websites or online services that collect Personal Information from California residents, as required by the California Online Privacy Protection Act (CalOPPA), Cal. Bus. & Prof. Code §§ 22575–22579.

Policy Conspicuousness

In accordance with CalOPPA, this Privacy Policy is posted in a conspicuous location on Our Website (accessible from the homepage and any page on which Personal Information is collected) and is identified using the word “Privacy” in its title or link.

Effective Date and Update Notification

This Privacy Policy is effective as of the “Last updated” date stated at the top of this document. We will notify users of any material changes to this Privacy Policy by updating that date and, where appropriate, by email or prominent notice on Our Website.

Tracking Technologies Disclosure

As required by CalOPPA, We disclose how We respond to Do Not Track (DNT) signals:

Do Not Track (DNT): Our Service does not currently respond to Do Not Track signals sent by browsers. We do not alter Our data collection or use practices when We receive a DNT signal. We will update this section if Our practices change.

We use cookies, web beacons, pixel tags, and similar tracking technologies as described in the Tracking Technologies and Cookies section above. Third-party services (such as analytics and advertising partners) may also track Your activity across websites. Please refer to such third parties’ own privacy policies for details.

Third-Party Behavioural Tracking

CalOPPA requires disclosure of whether third parties may collect Personally Identifiable Information about Your online activities over time and across different websites when You use Our Service. Third-party Service Providers (including analytics services) integrated into Our Service may collect such information. We do not control these third parties’ tracking practices and encourage You to review their privacy policies.

How to Exercise Your CalOPPA Rights

California residents may review and request changes to any Personal Information collected about them through Our Service by contacting Us using the details in the Contact Us section below.

Children’s Privacy

Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under the age of 16. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, or wish to exercise any of Your rights described in this Policy, You can contact us:

By email: support@tallstone.in
By post: Tallstone Technologies Pvt Ltd, 1044P, LGF, Sector 47, Gurugram 122018, Haryana, India

This Privacy Policy covers compliance obligations under the GDPR (EU/UK), CCPA/CPRA (California, USA), and CalOPPA (California, USA). It is intended as a good-faith compliance effort and does not constitute legal advice. You are advised to consult a qualified legal professional to verify compliance with all applicable laws.